Product Care + FAQs

Product Care

To ensure a safe and enjoyable candle burning experience, please follow these guidelines.

During your first candle burn, make sure that the melt pool reaches the full diameter of the candle. This prevents tunneling.

Never burn your candle for more than 4 hours. We recommend burning in cycles of 2-3 hours. This maximizes an even burn and helps maintain the appropriate fragrance throw.

Expect a crackle each time you burn your candle. We use crackling wooden wicks.

Make sure to trim your wick in between burns where the wood naturally breaks off. This will prevent sooting. You can trim the wick by gently pinching the burnt bits off with your fingers when the candle is completely cooled, or you can use a pair of wick trimmers. 

If you experience sooting after you burn your candle, simply dampen a towel or cloth with water and wipe the surface clean.

When not in use, store your candles upright in a cool and dry environment, and away from direct sunlight. After our candles are cured, they get better with time.

Once you've burned through your candle, clean out any remaining wax with hot water, then remove the wick and wick clip. Once clean, reuse the vessel at home however you'd like!

FAQs

Where are your candles made? Each one of our candles is hand poured in the USA in small batches.

How long do your candles burn? Each one of our candles has a burn time of 60+ hours.

How is Dunes Collection different? We are female owned and run. We pride ourselves in creating and offering products that are environmentally friendly. Our candles are clean, sustainable, vegan, all natural and toxic free.

Why wooden wicks? Wooden wicks achieve a fast melt pool formation for quick and excellent hot throw. Wooden wicks also produce a tantalizing crackling sound when burning, and have no mushrooming with little carbon buildup, debris or sooting.

Do you offer wholesale pricing? Contact us at info@dunescollection.com to inquire about our wholesale pricing and packages.